Ops outsourcing for AI compute centers

Hand the 24/7 toil to an ops team that lives in the rack

From facility-level monitoring to network operations and incident response, our managed-ops service runs your AI compute center end-to-end — so your engineers stay focused on models, not on pager rotations.

What we operate

Five pillars of day-to-day operations, covered under a single SLA.

Platform & facility monitoring

  • Environmental walk-throughs: temperature, humidity, power
  • Hardware health status and component-level telemetry
  • Device log and alert-stream triage
  • Connectivity and business-function synthetic checks
  • CPU / GPU / memory utilization tracking
  • Storage-array and capacity monitoring

Security management

  • Rotation of device credentials on defined cadences
  • System clock and NTP alignment across the fleet
  • Access review and privilege audits
  • Change-control tickets with full audit trail

Facility hygiene

  • Data-hall cleaning and dust control
  • Hardware chassis cleaning on scheduled cycles
  • Cable management and labelling reviews
  • Fire-suppression and sensor checks

Incident readiness

  • Runbook maintenance and periodic updates
  • Tabletop exercises and failover drills
  • Disaster-recovery switchover rehearsals
  • Post-incident reviews with action items tracked

Network operations

  • Link, port, and traffic monitoring
  • Network device performance baselining
  • Config backup and credential rotation
  • HA pair / active-active failover testing

Tiered service strategy

  • Criticality-based inspection cadences
  • Heightened monitoring for core workloads
  • Streamlined coverage for non-core services
  • Per-tenant SLA dashboards

Why teams hand ops to ApeTops

24/7
NOC coverage with tiered escalation
≤ 30 min
Priority incident response target
Per-tier
Inspection cadence scaled to workload criticality
US-based
Contracting through ApeTops US Inc., a Delaware entity
Experienced operations engineers with AI-cluster fluency
Customized runbooks mapped to your environment
Preventive maintenance first, reactive firefighting last
Fast, documented response for every class of incident

How engagements work

A short onboarding phase, a steady-state operations phase, and a regular improvement loop.

1. Discovery & runbook build

We audit your environment, document critical workloads, and build a runbook with your engineering leads. Typically two to three weeks.

2. Steady-state operations

Our NOC takes first response, our engineers handle triage and remediation, and your team gets out of the pager rotation.

3. Continuous improvement

Monthly service reviews, quarterly DR drills, and action-item tracking keep the runbook tight as your stack evolves.

Ready to stop running ops?

Tell us the facility, fleet size, and workload profile — we'll come back within two business days with a staffing plan, runbook outline, and pricing.